Job Location: Sector 16, Noida (Work From Office)
Experience: 2-3 Years
Qualifications & Requirement: Proven experience in affiliate marketing and support roles. Strong leadership and team management skills. Excellent communication and interpersonal skills. Analytical mindset with the ability to interpret data and make data-driven decisions. Familiarity with affiliate marketing platforms and tools.
Profile Overview: As the Affiliate Support Head, you will be responsible for overseeing and managing the affiliate support team, ensuring efficient operations, and providing excellent support to affiliate partners. You will play a key role in developing and maintaining strong relationships with affiliates, resolving issues, and implementing strategies to enhance the overall affiliate experience.
Roles & Responsibilities:
- Lead and manage the affiliate support team.
- Develop and maintain strong relationships with affiliates.
- Address affiliate inquiries and concerns promptly.
- Collaborate with cross-functional teams to resolve issues.
- Communicate program updates and information to affiliates.
- Monitor and analyze affiliate performance for optimization.
- Develop and enforce affiliate policies and guidelines.
- Create training programs for new affiliates and provide ongoing support.
- Align affiliate strategies with marketing and sales teams.
- Generate reports on affiliate performance and metrics. Identify opportunities for process improvements.
- Stay updated on industry trends and best practices.
- Design attractive offers and targets to boost affiliate sales Design marketing strategy to boost “affiliate business”.